South Australian Government has announced its intention to put a stop to ‘shonky’ door to door sales. Premier Jay Weatherill said ‘for too long, people have felt they have been harangued into signing long-term energy contracts by pushy door-to-door sales people.’ He also said that ‘while customers can benefit from competition between retailers for their [...]
17
Aug
ACCC report gets wide spread media coverage
New research from the Australian Competition and Consumer Commission (ACCC) has highlighted the prevalence of door-to-door salespeople in Australia. The ACCC’s research noted that 1.3 million sales are made at the door step each year and that of those, 1 million are energy sales. Further details of the ACCC’s research can be found here: ACCC [...]
25
Jul
Do Not Knock campaign lodges 100 door-to-door selling complaints with ACCC
Over 100 complaints about door-to-door salespeople have now been lodged with the Australian Competition and Consumer Commission (ACCC) since the national Do Not Knock campaign was launched in November. The most recent round of 18 complaints tells a familiar story with households complaining about pressure selling, misleading conduct and salespeople ignoring Do Not Knock stickers. [...]
05
Apr
Energy retailers urged to end to door-to-door sales
The Consumer Action Law Centre has challenged Australia’s energy retailers to put an end to door-to-door energy sales. The Centre issued the challenge on the back of new research showing 77 per cent of Australians have negative views of door-to-door sales. The research also documents concerns that this type of marketing places undue pressure on [...]
30
Nov
Do Not Knock campaign features on Sunrise
The Do Not Knock campaign received another boost this morning when Catriona Lowe, co-CEO of Consumer Action, was invited onto Channel Seven’s Sunrise program to discuss the campaign. Catriona highlighted the benefits of the sticker, promoted the website and advocated for greater clarity around door-to-door selling laws. Click here to see Catriona Lowe’s appearance on Channel 7′s Sunrise, 29 November 2011
29
Nov
Radio stations in Perth and Canberra now stocking Do Not Knock stickers
We’re pleased to announce that 6PR, one of Western Australia’s leading radio stations, has offered to stock Do Not Knock sticker. It’s great to have such a high profile organisation supporting the campaign, and it means we now have our first campaign partner in WA. Perth residents wishing to pick up a sticker should visit [...]
28
Nov
Media release: Door-to-door salespeople meeting a sticky end
A national Do Not Knock campaign, aiming to put a stop to unwelcome, dishonest and intimidating door-to-door salespeople, has begun with the Consumer Action Law Centre launching a new interactive website www.donotknock.org.au. For many Australians, particularly the elderly and people living on their own, being visited by salespeople can be an unnerving experience. For others, [...]
22
Nov
Origin Energy distributes do not knock stickers
Sticking up to unwanted salespeople, by the Central Western Daily’s Ben Harris, and Energy Company knocks rivals’ methods, by the Brisbane Times’ Dan Nancarrow, look at Origin Energy’s decision to send do no knock stickers to its customers – a move Origin describes as “respecting customer choices.”
