To help you understand your legal rights with door-to-door salespeople, the ACCC has published a consumer’s guide to door-to-door sales information in 15 languages; Arabic, Chinese Traditional, Chinese Simplified, Dari, Dinka, Farsi, Greek, Italian, Turkish, Khmer, Korean, Serbian, Thai, Vietnamese.
20
Sep
South Australian Government looks to end ‘shonky door to door sales’
South Australian Government has announced its intention to put a stop to ‘shonky’ door to door sales. Premier Jay Weatherill said ‘for too long, people have felt they have been harangued into signing long-term energy contracts by pushy door-to-door sales people.’ He also said that ‘while customers can benefit from competition between retailers for their [...]
17
Aug
ACCC report gets wide spread media coverage
New research from the Australian Competition and Consumer Commission (ACCC) has highlighted the prevalence of door-to-door salespeople in Australia. The ACCC’s research noted that 1.3 million sales are made at the door step each year and that of those, 1 million are energy sales. Further details of the ACCC’s research can be found here: ACCC [...]
25
Jul
Do Not Knock campaign lodges 100 door-to-door selling complaints with ACCC
Over 100 complaints about door-to-door salespeople have now been lodged with the Australian Competition and Consumer Commission (ACCC) since the national Do Not Knock campaign was launched in November. The most recent round of 18 complaints tells a familiar story with households complaining about pressure selling, misleading conduct and salespeople ignoring Do Not Knock stickers. [...]
