Archive by Author
13
Sep

ACCC puts energy retailers on notice over door-to-door practices

The Australian Competition and Consumer Commission is throwing a spotlight on door-to-door sales practices in the energy retail sector, ACCC Chairman Rod Sims announced today.

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29
Jul

Why not distribute Do Not Knock stickers in your local area?

Already many consumers and community organisations are distributing the Do No Knock sticker to their friends, family and neighbours. You can too! Just pick up the stickers you need from the distribution points listed here, or fill in this form to request a quantity. If you commit to handing out 20 stickers we’ll cover the [...]

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01
Jul

Ellen’s story: Elderly people at risk

One of the great things about the Do Not Knock sticker is that it can help protect vulnerable members of our community. Ellen recently contacted us about her experience of a gas supplier signing up her mother who was suffering from dementia:  I live with my aged mother who is 81 years old and has [...]

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01
Jul

Bob’s story: Energy marketing mix-up

This story from Ballarat shows how door-to-door sales can go unexpectedly awry. Bob recently signed an energy contract presented to him by a door-to-door salesperson. Unfortunately an error was made and it appears that his neighbour’s energy provider is now his and his provider is now his neighbours – and they are also in opposite [...]

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01
Jul

A story from regional Victoria

Paula’s story illustrates how salespeople can pick on vulnerable households:  I work for a large welfare agency in regional Victoria and we manage a number of properties for the Office of Housing. One such property is in a block of units, surrounded by other low cost housing, where our clients, a middle age with an [...]

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