Sticking up to unwanted salespeople, by the Central Western Daily’s Ben Harris, and Energy Company knocks rivals’ methods, by the Brisbane Times’ Dan Nancarrow, look at Origin Energy’s decision to send do no knock stickers to its customers – a move Origin describes as “respecting customer choices.”
18
Nov
Peddlers rattle Pilbara community
ABC Radio National’s The World Today program reports on sales of first aid kits to remote indigenous communities in the Pilbara region of Western Australia in November 2011. (Peddlers rattle Pilbara community, The World Today, 10 November 2011).
18
Nov
Problems with an energy door-to-door salesperson?
Many of the complaints we receive are about push energy salespeople. You can find the contact details for the Energy Ombudsman sevice in your state or territory on the Make a Complaint page.
16
Nov
Energy retailers respond to campaign in UK to suspend door-to-door sales
Recently we wrote about the campaign by UK consumer advocacy group Consumer Focus, who are lobbying energy retailers to cease door-to-door sales because consumers have such poor experiences buying energy in that environment. As of October this year 2011, 5 of the so-called ‘big 6′ energy retailers have responded favourably to Consumer Focus’ call for a three-month [...]
21
Oct
Consumer Focus (UK) calls to end cold-call energy doorstep sales
In July 2011, UK based consumer watchdog Consumer Focus called on the energy industry to end cold-call doorstep sales. The call comes as new research from the watchdog shows that more than nine out of ten people who have bought energy products on the door would never do so again and only 4% of people [...]
21
Oct
TV programs investigate door-to-door sales
Australia’s two major current affairs programs, Channel Nine’s A Current Affair and Channel Seven’s Today Tonight, have both recently investigated the practices of door-to-door salespeople. These links will take you to the video of each program: Power scams revealed (Today Tonight, Channel Seven, 5 August 2011) Power School (A Current Affair, Channel Nine, 10 August 2011) And [...]
