The ACCC has created a series of short films to help inform and empower Indigenous people to exercise their consumer rights. Shot on the Tiwi Islands, the ACCC hopes the films will lead to earlier detection of contraventions of consumer laws, bringing about action to stop the conduct. Door to door sales—cooling off rights and [...]

The Consumer Action Law Centre, the organisation behind the successful Do Not Knock sticker and campaign, has welcomed a Federal Court decision that AGL Sales Pty Ltd and AGL South Australia Pty Ltd pay $1.555 million for illegal door-to-door selling practices. In addition, CPM Australia Pty Ltd, the marketing company used by the AGL Energy companies, [...]

There is a new weapon in the fight against pesky and persistent door-to-door energy salespeople. Australians can now fill out a simple ‘No Contact’ form, and have their ‘Do Not Knock’ request delivered directly to all energy retailers. In most Australian states, energy retailers are required to abide by a consumer’s requests for its salespeople [...]